DORKO HELP & SUPPORT

What are your delivery options?
  • Hungary - Standard delivery (€3.99). Orders to most areas of Hungay should arrive within 4 working days. Working days are Monday-Friday 8am-6pm inclusive, excluding Saturday, Sunday and Bank holidays. Standard delivery is free to the Hungary for all orders over £50. 
  • EU - Standard delivery If you select the Standard delivery service, please note that most parcels will reach their destination within two weeks. For the costs of shipping please have a look at our shipping table.
What payment methods do you accept?
  • We accept American Express, Visa, Visa Electron, Maestro, MasterCard.
  • The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. Please note that the recipient of any products shipped outside the European Union may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt. If you are unsure about whether these charges might apply to your order, you should contact your local tax or customs authorities.
  • The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Customers outside the United Kingdom will also be liable for any import duty, quotas, permits, product restrictions and other local requirements. You are advised to check latest applicable local requirements before placing an order.
How can I return my items?
We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 14 days of receipt. EU and Hungarian purchases both can only be returned by post. You are required to return unwanted orders at your own cost. 
If you are a customer in the European Union you have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order.
Any of these cases please contact to our Customer Care at the following email address (please send your name, address, order ID and Produc IT): info@dorko.eu
How can I contact you?
Please visit our contact page and get in touch with us.